Tuesday 21st January 2025 - 10am - 4pm - Delivered Via Zoom
 
Please note: Joining instructions are sent out 7 days before the workshop. 
 
Course Description:
 
Are you meeting the new CQC Quality Statement – Safe and Effective Staffing? How can you manage your team effectively to ensure your team are recruited safely, supported, competent and trained to be able to deliver safe care to your clients? How can you ensure safe and appropriate staffing levels? How can you effectively manage disciplinaries and performance issues? Join our workshop to help you establish and embed robust staff management practices in your service.
 
This workshop is for Registered Managers, Deputy Managers and Nominated Individuals who are working in CQC Registered Adult Social Care Services – Domiciliary Care, Residential Care and Supported Living.
 
Participants will be issued with a range of resources they can use in the workplace if they wish.
 
Course Contents:
 
The course will cover the following:
 
Quality Statement – Safe and Effective Staffing
CQC Regulation 18: Staffing
CQC Regulation 19: Fit and Proper Persons Employed
Safe Recruitment
Effective Supervision
Appraisals
Learning and Development
Assessing Competency
Staffing Levels
Managing Performance and Conduct Issues
 
Benefits
 
Our open workshops are a fantastic way to develop your knowledge and to network with other managers in a similar position.
 
Course Duration:
 
6 hours 
 
Certification:
 
All participants will receive a certificate of attendance 
 
Participants will also receive the following:
 
Regulation 18 Staffing Audit Template
Regulation 19 Fit and Proper Persons Audit Template
Supervision Form
Appraisal Form
Employee File Audit
Training Audit
Competency Assessments Audit
Supervisions Audit
Employee Learning and Development Survey
Compliance Posters